Billys Price Promise
If you have seen an item on another website at a cheaper price/deal and would like us to match it please follow the steps below:
- Order the item(s) in the normal way.
- Ensure you have entered your email address correctly.
- Type the website address, item part number and price that you would like us to match in the notes box.
We will then do one of the following:
- If we consider it to be a genuine price/deal we will match the price and dispatch your goods.
- If we consider the price/deal not genuine we will email you (normally within 48 hours) explaining our decision and give you the option to cancel part/all of your order.
If you would prefer to request a decision before ordering then please email (firstname.lastname@example.org) or phone (01223 568368) with the following information:
- Our part number(s).
- The website addresses of the site(s) you would like us to price match.
We will email/phone you back (normally within 48 hours) with an answer. If a price match is offered we will include a Reference number for you to quote in the notes box when ordering to show that a price match has already been agreed. Any price match offered will only be valid for a maximum of 7 days from the date of the Reference number being issued.